Motorhome booking and rental terms and conditions
Our booking and rental terms and conditions
For Information on terms and conditions regarding payment, cancellation and insurance issues, please see below or Click here to arrive there directly
The motor home is fully insured. In the case of an accident the excess fee is 5000 SEK. To drive the motorhome outside Sweden, the other Nordic countries, there is a small surcharge.
For information excess elimination, surcharges please see extras and optional equipment, click equipment and options.
Our motorhomes are primarily intended for driving in Sweden and Scandinavia. In some cases, you may be allowed to run outside the Nordic region, mainly in Germany. For driving outside Sweden we urge you to read toad tolls in Norway and eco labels needed to travel in Germany and perhaps other European countries.
If you want to have a look at a rental contract, please download a contract.
Detailed information on our booking and rental terms and conditions
Download PDF on booking and rental terms and conditions
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Asking for a quote, or making a booking
When you search for available motorhomes in the booking calendar on our website, you will be given the choice to enter your credit card details, or leave those spaces blank.
If you leave the spaces blank, and push "Send booking request" the booking system will only generate a quote which will be sent to your email, for your perusal. Note: we cannot guarantee availability at a later stage.
If you choose enter your credit card details, a booking fee of SEK 2500 will be soon be charged to your credit card, and you will receive a booking confirmation and a card withdrawal confirmation by email, including instructions for further payments.
By entering your credit card details, you authorise to charge your credit card later for the advance payment 50%, and the final payment 50%.
If you at a later stage, want to upgrade your earlier quote to a booking, you will have two options:
(1) either you make a new booking in our online booking calendar, and this time you enter your credit card details.
(2) or notify us via email and we will review the booking calendar. If available, you will receive an email notification, that a booking request based on your earlier quotation has been made. You will then enter your credit card details under "Review my booking" on our webpage.
In both cases above, SEK 2500 soon will be charged to your credit card account, and you will receive a booking confirmation and a card charge confirmation by email.
You also have the option to ask us to make the booking. If your wanted dates are available, you will receive an email notification, that a booking request has been made. You will then enter your credit card details under "Review my booking" on our webpage. SEK 2500 will soon be charged to your credit card account, and you will receive a booking confirmation and a card charge confirmation by email.
11 weeks prior to the rental date, automatically your credit card will charged the advance payment of 50% of the rent. You will receive a card charge confirmation by email.
2 weeks prior to the rental date, automatically your credit card will be charged the final payment of 50% of the rent. You will receive a card charge confirmation by email.
At pick-up of the motor home the booking fee is converted to a deposit. The deposit is returned to your credit card after the motorhome is returned in good condition.
Do you want to see how the booking and payment process looks like? Click here to see the details.
You can cancel the motorhome booking by contacting us +46(0)36-12 22 33 or email to email@example.com. Please note that your cancellation is not valid until you have received a confirmation from us.
If the reservation is cancelled less than 3 months prior to rental date, we will refund 1500 SEK. If the reservation is cancelled later than 3 months prior to rental date, we will not refund any money.
If you buy a cancellation cover, 500 SEK per booking, you can cancel up to two weeks before retrieval. With a cancellation cover, you will be refunded the 50 % advance and any final payment. Cancellation protection does not apply to booking fees.
Cleaning upon return of the motorhome
In the Basic Package, it is included that Daylight takes care of external, internal cleaning as well as emptying of the toilet, when you return the motorhome.
If you have pets, it is mandatory to purchase the extended professional interior cleaning service
Would the rentee during the rental period want to wash the outside of the motor home (for example, to wash off insect stains), a pressure cleaner cannot not be used - the pressure can damage the vehicle.
As part of the Basic Package, you can park your car in our safe parking facilities, during the rental period.
Pick-up and return of the motorhome
We operate, usually, on fixed days, Friday-to-Friday or Saturday-to-Saturday. If you have some other wishes, get in touch - we will try to find different solutions.
The schedule to return the motorhome is between the hours. 09.00 to 11:00. We need access to the motorhome at 11.00 to start the process of cleaning and the technical revision. Pick-up time is between 14:00 - 16:00, however this is subject to the status of the cleaning and technical revision process. We urge the clients to keep in contact with the station management for pick-up time. For guests who are flying in, we try to find solutions as long as the booking schedule allows for it.
We will take note of the diesel tank level at pick-up of the motorhome. Any difference will be handled at return. If the level is lower than at pick up we will deduct 15 SEK/ litres, if it higher we will reimburse 15 SEK/ litres, at the refund of the deposit to your bank account.
At return we will, together with you, look at the total of km travelled. Included in the rent are 2000 km / week of travelling. Above that you pay 20 SEK per 10 km.
If you return the motorhome with up to 4 hours delay, your deposit will be paid to the next customer. If the motorhome is more than 4 hours late we will charge an additional week's of rental. If a motorhome that is not returned to the right location, we will charge the client for any extra costs incurred to pick it up or move it to the other location.
Damages, accidents and repairs
If damage occurs to the motorhome that requires repairs, contact Daylight Husbilscenter for approval. Daylight Husbilscenter will only cover in beforehand approved costs.
The motor homer is fully insured with rental insurance, for all types of damages.
Rental insurance - Bronze level
Included in the Basic Package. (Value: 500 SEK/week for each rented motorhome.)
Deductible for all damages SEK 12,000. Reduction at minor damages can be approved by Daylight Motor Homes.
Additional rental insurance - Silver level
Replaces Bronze level.
Deductible all damages: SEK 6,000. Reduction at minor damages can be approved by Daylight Motorhomes.
Additional rental insurance - Gold level
Replaces Bronze & Silver levels level.
Deductible all damages: SEK 0
In case of damage to the rented vehicle, the client is exempt from / not liable to pay cost of excess.
In cases of severe negligence, the insurances do not apply; you have to pay the cost of damage regardless.
Fines, charges and toll fees incurred during your travels
You are responsible for any fines caused by violation of traffic and parking regulations.
You pay for tolls and environmental charges that may apply in some countries.
If Daylight is forced to handle and pay for the fines, in addition to fines and fees due, a handling charge of SEEK 150 incl. VAT for each violation, will be charged.
The rented motorhome may only be used for normal travelling in the Nordic countries, unless otherwise agreed with Daylight Husbilscenter. For travelling to other Nordic countries there is a surcharge of 600 SEK per rental.
Smoking is not allowed in the motorhome.
Pets are allowed in a certain number of motorhome. Please let us know if you want to travel with your dog.